OmniPostr Privacy Policy
This Privacy Policy explains how OmniPostr (“we”, “us”, or “our”) collects, uses, and protects information when you use our website, app, and API.
1. Introduction
OmniPostr is a content repurposing and publishing tool designed for creators, teams, and businesses who want to save time while publishing across multiple platforms. We take your privacy seriously and are committed to being transparent about how we handle data.
This Policy applies when you:
- Visit omnipostr.com
- Use our web application or dashboard
- Call our API or integrate OmniPostr into your workflows
- Communicate with us via email or support channels
By using our Services, you agree to the collection and use of information in accordance with this Policy.
2. Definitions
For clarity, we use the following terms in this Policy:
- “Services” – OmniPostr’s website, web application, APIs, integrations, and related tools.
- “Content” – Text, media, or materials you upload, paste, or generate using OmniPostr.
- “Personal Data” – Any information that can directly or indirectly identify an individual (such as name, email, IP address).
- “Usage Data” – Log and analytical data generated when you interact with our Services.
- “You” / “User” – Any individual or entity using our Services.
3. Information We Collect
3.1 Information You Provide Directly
We collect information that you provide to us directly, including:
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, password (hashed), team or company name. | Create and manage your account, authentication, security. |
| Billing & Payment | Billing address, partial card details, subscription plan. | Process payments, manage subscriptions, comply with tax laws. |
| Support & Communication | Support messages, feedback, email replies. | Provide support, improve product, maintain records. |
| Customer Content | Posts, articles, scripts, and other content you submit for repurposing. | Deliver the core functionality of OmniPostr. |
3.2 Information Collected Automatically
When you use our Services, we automatically collect certain information:
- Usage Data: API calls, generated outputs, features used, timestamps, error events.
- Device & Technical Data: IP address, browser type, operating system, device identifiers.
- Log Data: Requests, responses, performance metrics, and diagnostic information.
4. How We Use Your Information
4.1 Service Delivery
- Create and manage user accounts and workspaces.
- Provide content repurposing, scheduling, and export features.
- Operate and secure our API and dashboard.
4.2 Service Improvement
- Monitor reliability, uptime, and performance.
- Understand feature adoption to prioritize improvements.
- Debug errors and improve the quality of generated outputs.
4.3 Communication
- Send transactional emails (account, billing, security).
- Respond to support requests.
- Send product updates and marketing messages (where permitted).
5. How We Process Your Content
5.1 AI Processing with Claude (Anthropic)
When you submit content for repurposing, we send it to Anthropic's Claude API for transformation. Your content is processed securely and returned to you.
Processing Steps:
- Transmission: Your Customer Content is securely transmitted to Anthropic's Claude API via HTTPS.
- Processing: Claude processes your content according to our prompts.
- Generation: Claude generates platform-optimized content variations.
- Return: Generated Content is returned to our system and delivered to you.
- Storage: We store Generated Content so you can access and reuse it.
According to Anthropic's Enterprise API terms, your data is not used to train their AI models. Anthropic does not retain your prompts or content after processing.
5.2 Our Data Retention for Content
| Data Type | Retention |
|---|---|
| Original Content | 90 days or until you delete it. |
| Generated Content | Indefinitely, unless you delete it. |
| Generation History | 12 months. |
| Account Data | For the duration of your subscription + 90 days. |
5.3 What We Don’t Do With Your Content
We do NOT:
- ❌ Use your Customer Content to train our own AI models.
- ❌ Sell your data to advertisers or data brokers.
- ❌ Share your content with third parties (except processors like Anthropic/Stripe).
- ❌ Claim ownership of your Content or Generated Content.
- ❌ Use your content in marketing without explicit permission.
6. Data Sharing and Disclosure
We share your information only in these limited situations:
6.1 Service Providers
- Anthropic (Claude AI): Content processing for generation.
- Stripe: Payment processing and subscription billing.
- Database & Hosting Providers: Secure storage and infrastructure.
6.2 Legal & Safety
- To comply with applicable laws, regulations, or legal processes.
- To protect the rights, property, or safety of OmniPostr, our users, or the public.
7. Data Security
We implement industry-standard security measures, including:
- Encryption in transit (TLS 1.3) and at rest.
- Hashed passwords and secure authentication flows.
- API key–based authentication and rate limiting.
- Hardened cloud infrastructure and regular backups.
8. Your Privacy Rights
8.1 All Users
- Access and obtain a copy of your Personal Data.
- Correct inaccurate or incomplete information.
- Delete your account and associated Personal Data.
- Opt out of marketing communications at any time.
8.2 GDPR / UK Users
- Right to object to certain processing.
- Right to restrict processing.
- Right to data portability.
- Right to lodge a complaint with a supervisory authority.
8.3 CCPA (California)
- Right to know what personal information we collect.
- Right to request deletion of personal information.
- Right to non-discrimination for exercising your rights.
How to Exercise Your Rights
Email: [email protected]
Subject: "Privacy Rights Request"
Response Time: We aim to respond within 30 days.
9. International Data Transfers
OmniPostr may process and store data in the United States, the EU, and other regions where our providers operate.
When transferring data internationally, we rely on safeguards such as Standard Contractual Clauses, adequacy decisions, and encryption.
11. Data Retention
We retain Personal Data only as long as necessary for the purposes described in this Policy or as required by law.
- Account information – while your account is active plus a reasonable period.
- Billing records – for the duration required by tax and accounting rules.
- Support records – for service quality and dispute resolution.
We may anonymize data so that it can no longer be linked to you and retain such data for analytics.
12. Children's Privacy
Our Services are not directed to children under 16, and we do not knowingly collect Personal Data from children under 16.
If you believe a child has provided us with Personal Data, please contact us and we will take steps to delete it.
13. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party services you use.
14. Marketing Communications
With your consent where required, we may send emails about new features, product updates, or offers.
You can opt out at any time via the unsubscribe link in our emails or by contacting us.
We may still send necessary transactional messages (like billing or security alerts).
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.
- We will update the “Last updated” date.
- For material changes, we may provide additional notice (email, in-app, or banner).